Albeit that residential rental is required to be paid in full as tenants have the full use and benefit of occupation of the premises during lockdown, AFHCO recognizes that certain tenants may have been financially affected as a result and are therefore unable / only partially able to pay rental. In light of this situation, AFHCO have devised a rental relief plan to assist affected tenants with their rental obligations.
Afhco have several options available that range from a rental payment arrangement, using your deposit to make payment, or a rental discount under certain circumstances; each however with their own accompanying terms and conditions.
In order to qualify for rental relief, qualifying tenants that have been financially affected are required to complete the “Request for Rental Relief” form available from customer services or can be downloaded below. You would need to provide the necessary supporting documentation for us to consider your request. Once information is at hand, we will consider your request and advise you accordingly. As assistance is limited, we urge you to communicate with us as soon as possible.
We encourage those tenants that have not been financially affected to please continue paying their rent, and not to use the pandemic as a means not to make payment. For us to continue providing all services to buildings, including municipal services, we can’t do so with limited rental from all tenants, particularly those that have not been impacted and have enjoyed the full use and occupation of their apartment. Should enough proof not be provided as part of the request for rental relief, no relief will be provided, and credit control measures will continue. We therefore request those tenants to please make payment.
Furthermore, and in order to aid affected tenants further, we highlight below some of the interim measures introduced by the South African Government in recent weeks to curb the immediate and longer-term effects of the COVID-19 pandemic, that may be available to tenants, either as employees or business owners.
- COVID-19 TEMPORARY EMPLOYEE/EMPLOYER RELIEF SCHEME (C19-TERS): Affected employees shall qualify for a COVID-19 Temporary Relief Benefit. Should an employee’s income, fall below R3 500, the employee will be paid a replacement income equal to that amount. If a company can still afford to pay its employees a portion of their salaries, the COVID-19 TERS may be used to “top up” salaries, subject to an employee not earning more than his/her ordinary salary. Where employees have taken annual leave during the lockdown on the employer’s request, annual leave may be credited to the employee proportionately by using the funds received from this benefit. The UIF will not handle claims from individuals during this time, but will instead engage with companies, sectoral associations and bargaining councils.
- TRAINING LAYOFF SCHEME/COMPENSATION: This scheme enables companies to keep staff in employment during the economic downturn as a result of COVID-19 on the basis that they re-skill them as an investment for future economic recovery. A training allowance is paid to the employee instead of their normal salary. The training allowance may be up to 50% of the worker’s normal wage. The scheme is administered by the CCMA and the training facilitated by the relevant SETA.
- DEBT RELIEF FINANCE SCHEME: This fund is designed and tailored to provide financial relief on current debts and repayments of small, medium and micro enterprises (“SMMEs”) and to qualify for assistance on funding, the SMME must demonstrate the direct relation/connection of the impact or the potential impact of the novel COVID-19 pandemic on its business operations. Furthermore, the SMMEs must be registered on https://smmesa.gov.za; and meet set criteria. Other available schemes are TOURISM RELIEF FUND, SPAZA SHOP SUPPORT SCHEME and COVID-19 BLACK BUSINESS FUND.
Please visit www.gov.za/coronavirus/guidelines for further information on covid-19 relief funding and packages offered by South African Future Trust (SAFT), Debt Relief Finance Scheme, Business Growth / Resilience Facility, Spaza Shops Grant Funding and Informal Trade Stipends; all administered by the Department of Small Businesses. You can also phone 0800 601 011 for more information and qualifying criteria on food parcels offered by the government and NGOs.
For any further assistance or information please contact us online: email@example.com, 086 11 23426 or WhatsApp 072 711 5410.
Click below to download:
RENTAL RELIEF FORM